Nombo [How it works](https://www.nombo.ai/how-it-works/) [Examples](https://www.nombo.ai/examples/) [Integrations](https://www.nombo.ai/integrations/) [Pricing](https://www.nombo.ai/pricing/) [Blog](https://www.nombo.ai/blog/) [Account](https://www.nombo.ai/account/) [Start free trial](https://www.nombo.ai/start/) Nombo legal # Privacy Policy Last updated: August 17, 2026 This Privacy Policy explains how Detta, Inc., operating Nombo, collects, uses, discloses, retains, and protects personal information when you use our website, apps, and related services. Nombo's initial public App Store release is offered in the United States. ## Information we collect We collect contact and account information such as your name, email address, authentication details, and support communications. We process user content needed to provide Nombo, including messages, prompts, instructions, chat history, files, photos, audio, support content, browsing or search activity you ask Nombo to perform, connected-service content, and tool inputs and results. This content may contain personal information about you or others. Nombo's phone features process its provisioned agent number and phone numbers supplied for requested calls or texts or associated with inbound communications. If you choose to enable trusted message senders, we also store the email addresses and phone numbers you list so messages from those senders can operate Nombo for your account. We collect product interaction and other usage data, device and app identifiers, crash reports, performance information, and other diagnostics. We do not use advertising identifiers. Desktop and mobile product analytics do not use automatic tap or screen capture or session replay. ## How we use information We use information to provide and personalize Nombo, authenticate users, execute requested tasks, operate connected services, communicate with you, secure and troubleshoot the service, prevent abuse, analyze product performance, improve quality, and comply with legal obligations. We do not sell personal information, share it for cross-context behavioral advertising, or use it for advertising. We do not engage in tracking as Apple defines that term, including linking Nombo data with third-party data for targeted advertising or sharing it with data brokers. ## Analytics and AI diagnostics Product analytics and AI diagnostics are part of how we operate and improve Nombo; they are not optional and there is no separate opt-out. PostHog receives product interaction and usage events associated with your account. Desktop and mobile product analytics do not use session replay or automatic tap and screen capture. Braintrust receives AI traces that may include your prompts, model responses, tool inputs and results, and model-visible attachments, used for debugging and quality improvement. This content may contain personal information about you or others. These providers process this information on our behalf under data-processing agreements. On our website at www.nombo.ai we use PostHog and Google Analytics to understand traffic, acquisition, and actions such as starting a trial, opening checkout, and choosing an app download. These services process information including your IP address, approximate location, device and browser type, referring page, campaign attribution, and page interactions. After website sign-in, PostHog associates the visit with your account identifier, name, and email address. PostHog records sessions on our first-party website so we can understand funnel problems and improve the experience. We mask all form inputs and displayed account names and email addresses, remove query strings and fragments from captured URLs, and do not record request or response bodies, request headers, console logs, or errors. External Google, Apple, and Stripe pages are not part of these recordings. We do not enable Google Signals, advertising features, or ad personalization, and we do not use either service to serve advertising. PostHog provides Nombo’s product analytics, website analytics, and first-party website session replay. Read [PostHog’s privacy information](https://posthog.com/privacy). Google Analytics user-level and event-level website analytics data is retained for no more than 14 months; aggregated reporting data may be retained for longer. ## Observability and service providers We use PostHog for product analytics, Google Analytics for website analytics, Braintrust for AI tracing and diagnostics, Sentry for crash and error diagnostics, and BetterStack for operational logs. PostHog also provides website analytics and website session replay. These providers receive account identifiers and the information described above where correlation is necessary to operate and improve Nombo. Crash and error diagnostics may include account identifiers such as your user id, name, and email address. We do not send these providers advertising identifiers. We also disclose information as needed to providers that support hosting and storage, AI model processing, authentication, Expo push notifications, and communications such as email and phone services. Connected services you authorize include 1Password, Cal.com, Circleback, GitHub, Google Workspace, Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Granola, HubSpot, Linear, Notion, Outlook, PostHog, Salesforce, Sentry, Slack, and X. Connected Sentry access is separate from the Sentry crash and error diagnostics described above. We separately use a private Slack channel for account-deletion request notifications. Providers process information on our behalf or under your instructions and may have their own terms and privacy policies. We may also disclose information when required by law, to protect rights, safety, and security, or in connection with a merger, financing, acquisition, or sale of assets. We do not disclose personal information to data brokers. When you connect Granola, Nombo stores your Granola API key and webhook signing secret encrypted on Nombo’s API. Granola sends note event identifiers to Nombo; Nombo then retrieves the meeting note and transcript needed for your requested automation. This content may include meeting owners, attendees, calendar details, folders, summaries, and transcripts. When you connect Circleback, Nombo stores your Circleback API key and webhook signing secret encrypted on Nombo’s API. Circleback sends processed meeting data selected in your webhook automation, which may include meeting names, attendees, tags, notes, action items, insights, transcripts, calendar identifiers, and temporary recording links. ## Text messages Nombo may receive inbound text messages from people who choose to contact Nombo. We use those messages and phone numbers to route the requested workflow and send conversational replies related to that message. Nombo does not use text messages for marketing blasts, promotions, purchased contact lists, or unsolicited campaigns, and does not share text-message opt-in information for another party's marketing. The first direct outbound message identifies Nombo and includes opt-out instructions. Later replies continue the requested conversation without repeating that notice. Reply STOP to unsubscribe or HELP for help. We keep records needed to honor opt-out requests. Trusted message senders are optional and take effect immediately. Anyone who controls a listed email address or phone number can submit requests to Nombo as you. You can review or remove these addresses in Account settings at any time. ## Retention and security Braintrust content traces and BetterStack operational logs are retained for no more than 30 days. PostHog website session recordings are retained for no more than 30 days, and PostHog analytics events are retained for no more than 12 months. Provider configuration or deletion processing may make information unavailable sooner. We otherwise retain account information, trusted sender addresses, and user content while your account is active and as reasonably necessary to provide Nombo. A trusted sender address is removed when you remove it in Account settings. After account deletion, we may retain narrowly limited records when required by law, security, fraud prevention, dispute resolution, or enforcement obligations. We use administrative, technical, and organizational safeguards, but no internet or storage system is completely secure. ## Your choices and account deletion You may request access, correction, export, or deletion of your information by contacting us. You can stop Nombo text messages by replying STOP. You can request account deletion inside the app. The request is sent to a private operations channel and does not immediately delete or disable your account. Your account remains usable while the request is pending. Our team completes the deletion manually, targets completion within seven calendar days, and emails you after it is complete, subject to narrow legal and security retention exceptions. ## United States launch and policy changes The initial public release is intended for United States users. We will review consent, international transfers, and regional rights before expanding App Store availability to the European Economic Area or United Kingdom. We may update this policy as Nombo or its providers change. We will update the date above and provide additional notice when required by law. ## Contact us If you have questions or a privacy request, contact us at [contact@nombo.ai](mailto:contact@nombo.ai). Detta, Inc. 2261 Market St STE 86346 San Francisco, CA 94114 Nombo Nombo is your AI personal assistant for delegating busywork. ### Product - [How it works](https://www.nombo.ai/how-it-works/) - [Examples](https://www.nombo.ai/examples/) - [Integrations](https://www.nombo.ai/integrations/) - [Pricing](https://www.nombo.ai/pricing/) - [Security](https://www.nombo.ai/security/) - [Download](https://www.nombo.ai/download/) ### Resources - [Blog](https://www.nombo.ai/blog/) ### Company - [Support](https://www.nombo.ai/support/) ### Legal - [Privacy](https://www.nombo.ai/privacy/) - [Terms](https://www.nombo.ai/terms/) © 2026 Detta, Inc. All rights reserved. --- Canonical URL: https://www.nombo.ai/privacy/